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- Diploma in Information Technology
- Certificate in Web Design - Level 3
- Higher Diploma for Management Assistants - L4
- Postgraduate Diploma in Information Technology - L7
- Certificate in Restaurant Operations - L1
- Diploma in Hotel Management - L4 (NCFE pending)
- ATHE Level 4 Diploma in Housekeeping
- Postgraduate Diploma in Tourism Management - L7
- Advanced International Diploma in Travel & Tourism - L5
- Advanced Diploma in Business Management - L5
- Postgraduate Diploma in Business Management - L7
- Course Brochures
- Diploma in Information Technology
- Certificate in Web Design - Level 3
- Higher Diploma for Management Assistants - L4
- Postgraduate Diploma in Information Technology - L7
- Certificate in Restaurant Operations - L1
- Diploma in Hotel Management - L4 (NCFE pending)
- ATHE Level 4 Diploma in Housekeeping
- Postgraduate Diploma in Tourism Management - L7
- Advanced International Diploma in Travel & Tourism - L5
- Advanced Diploma in Business Management - L5
- Postgraduate Diploma in Business Management - L7
- Registrations
- Centre Accreditation
- Progression Routes
- Resources
- PG Diploma in Business Management
- Unit 1 - Marketing
- Unit 1 LO - Marketing
- Markets
- Case Study - Rockefellar's Predatory Pricing
- Market Strategy and Market Positioning
- Market Strategy and Market Positioning
- Understanding Markets (Market Research)
- The Marketing Mix
- Case Study - Cause-Related Marketing
- Case Study - Guerrilla Marketing
- Criticisms of Marketing
- Case Study - Misleading Adverts
- The Marketing Plan
- ASEAN Swot Analysis
- Unit 2 - Financial Management
- Unit 8 - Macroeconomics
- Research Project /Dissertation - Mandatory
- Unit 1 - Marketing
- PG Diploma in Tourism Management
- International Diploma in Travel & Tourism
- Unit 1 - Travel & Tourism an analysis
- Case Study - Poole in Dorset
- Travel and Tourism - an Intoduction
- How it all started
- Historical perspective of world tourism
- Changing Demands
- Tourism Development in India
- Development of the Package Holiday
- Destinations
- International Tourism Organisations
- Supply and Demand
- Tourism Multiplier
- Summary of Economic Benefits to Local Communities
- The Role of Government in Tourism
- Government Influences in Travel and Tourism
- The role of Visit Britain
- Environmental Impact
- Case study - Travel Counsellors
- Unit 2 - Global Destinations
- Development of Destinations
- Reference Materials and Research
- What is a destination?
- All-Inclusive?
- Development of Transport
- Case Study - Transport Links, Manchester
- Case Study - Hertz
- Access and Traffic Flows
- World Heritage Sites
- Geographical Features
- Factors that affect the Travel and Tourism Industry
- Case Study - The impact of foot and mouth disease on tourism in the UK
- Case study - Hurricane Mitch - the Impact on Tourism
- Case Study - Wildlife sailing cruises in the Hebrides
- Urban Tourism
- Types of Destination
- Cultural Issues
- Case study - Embassy warns soccer fans about Iran dress code
- Case study - National Eisteddfod of Wales, a unique cultural event
- Case Study - Relaunch for National Woollen Museum
- London Facts
- Australian Tourism
- Kuoni long haul report 2008
- Unit 3 - World Transport
- Development of Transport
- Passenger Transport Environment
- Public or Private
- Transportation in India
- Regulatory Bodies
- Transport Links, Tourism and Accessibility
- International Passenger Survey
- e-ticketing
- Types of Transport used in the UK by Overseas Visitors
- Airline Operations
- Deregulation of airlines
- IATA - The International Air Transport Association
- Top 100 World Airports 2007
- Web Addresses for World Airports
- Location and Access to main UK Airports
- Case Study - Easy Jet
- Case Study - Motorway Service Areas - 'a' Welcome Break
- Business Travel and Low Fares airlines - 2004 European Air Trends Survey
- Access and Tourist Flows
- Britain’s Railway Systems to reach full capacity
- European Railway Network
- Case Study - Dr. Beeching and the Rail Cuts of the early 60's
- Case study - Carmarthen after Beeching
- Road Traffic
- Case Study - Transport Links, Manchester
- Cruising - History and Development
- Case study – The Port of Southampton
- Case Study - Cork Ferries, Swansea
- Unit 4 - Marketing and Sales Promotion
- Customer Service Charter
- Customer Satisfaction
- Issues and Implications
- Motivational 'theories'
- Why do we need Consumer protection?
- What is marketing?
- Marketing Mix
- Market Research
- Marketing Communications
- Marketing - e-commerce
- Diversification
- Case study: The Product Life Cycle
- S.W.O.T.Analysis
- Maximizing profit
- Sponsorship and Community Relations
- Access to the Countryside - what do the people think!
- Lobbying
- Case study - Corporate Hospitality
- Case study - Qualitative Analysis
- Case study - Quantitative Sampling using Primary Data
- Case study - Sovereign Holidays
- Case Study - Waterstone's
- Case Study - World Travel Market
- Unit 5 - Customer Service
- Characteristics of Customer Care
- The Types and Components of Customer Service
- Types of Customer Care
- Types of Customer
- Dealing with Customers
- Maslow's Hierarchy of Needs Motivational Model
- Assessing the Quality and Effectiveness of Customer Service
- Customer Loyalty
- 'Poor' Customer Relationship
- Organisations helping the Customer
- Commercial Benefits of Good Customer Care
- Investors in People
- Customer Loyalty Schemes
- Sales and Selling as part of Customer Service
- Case Study - Good Service at Potters
- Unit 6 - Hospitality in Travel & Tourism
- An Introduction to Hospitality in Tourism
- The range of providers in Hospitality
- Accommodation
- Accommodation Services
- Hostels
- Grading and Classification
- Branding
- The Star Grading of Resorts in South Africa
- TRUSTHOUSE FORTE PLC
- Case study - Small Hotel Accommodation - Tygwyn Hotel, Betws y Coed
- Catering
- Case Study - Pizza Express
- Case Study - Themed Restaurants
- Case Study - Gulf Air declared world champions of Airline Catering
- Pub Food
- Event & Conference Venues
- Case study - Train Chartering Hospitality
- Employment
- Unit 7 - Tour Operations
- The Tour Operating Market
- The size and structure of the UK Tour Operating Market
- Case Study - Thomson Holidays, UK's largest air-inclusive Tour Operator
- A review of the tour operating market
- Types of Tour Operators
- Dynamic Packaging
- Customer satisfaction
- Types of Merger
- Tour Operators and Travel Agents
- Flight only sales
- Package Holidays
- The importance of brochures for tour operators' products
- Financial Protection for Holidaymakers
- The Federation of Tour Operators (FTO)
- Political factors that affect tourists
- Tour Operating and Exchange Rates
- Top Tourist Destinations
- Case study - Hurricane Mitch - the Impact on Tourism
- Case study - Wildlife Worldwide
- Oil Spillage
- Unit 8 - Tourism and Sports
- An Introduction to Sport and Recreation
- Examples of sport and physical recreation activities in the UK
- An example of an outdoor activity
- Sport in the UK
- Examples of the Organisations involved with Sport and Physical Recreation in the UK
- Australian Sports Commission
- Organisations in Individual Sports
- Funding of Sport and Recreation
- Case study - The National Lottery
- Case study - The National Lottery
- Case study - The National Lottery
- Location and impact of Major Sporting Events
- An Economic Impact Study of the 1998 Adelaide Test Match, Australia
- The factors affecting participation in sport and physical recreation
- Membership growth - Australia
- Membership growth - Cricket
- Unit 9 - Tourism in the Countryside
- National Parks and the Tourism Sector
- Introduction to Countryside Recreation
- The Development of Countryside Recreation
- Development in a Historical Context
- Development of National Parks
- Area of Outstanding Natural Beauty
- Reasons for increase in Lesure Time
- Growth of membership Associations
- Wildlife Trust
- National Trust
- National Park Facts and Figures
- Transport Developments
- Development of Tourism from hunting to ecotourism
- Development of Tourism from hunting to ecotourism
- Special Interest Tour Operators
- The Impact of Tourism
- Unit 10 - Visitor Attractions
- Unit 11 - Destination Management
- Unit 12 - Tourism Development
- Unit 13 - Business Travel
- Introduction to Business Travel
- The Importance of Major Overseas Destinations for UK Business Travellers
- Problems facing UK business travellers
- Case Study - The Advanced Travel Partner Services (ATP)
- Overseas Destinations for UK Originating Business Travellers
- Business Travel report - 2007
- Virgin Atlantic
- Major Gateways and Transport Routes
- Cultural Factors for Business Travellers
- The Exchange Rate and Business
- Case study - A Business Travel Agent
- Case study - A Major Business Overseas Destination - Sydney
- Carbon Offsetting
- Eurostar for the Business Traveller
- Business Travel Information
- Hand luggage update from the Daily Telegraph
- Airline Operations
- Introduction to the airline industry
- Facilities at Airports
- Heathrow Airport
- Case Study - Easy Jet
- Changi Airport, Singapore
- Facilities provided at Gatwick Airport
- Business Travel and Low Fares airlines
- Air Fares
- Airline Reservations
- e ticketing
- Case study - Amadeus
- Baggage Allowance
- IATA - The International Air Transport Association
- Employment at an Airport
- Case Study - London City Airport
- Greek Airline Market
- Norwegian Airline Market
- Indian Low Cost Airlines and the Travel Agent
- Airline web addresses
- Some statistics
- Industry acronyms
- Responsible Tourism
- What is Responsible Tourism?
- Responsible Tourism Destinations
- Guiding Principles for Economic Responsibility
- Case Study - A Lodge in the Wilderness of Myanmar served by tribals only
- What is ecotourism?
- Case Study - Dragoman and Encounter Overland
- Case Study - Ecotourism in Thenmala
- Case Study - The Jurassic Coast
- Case Study - Sri Lanka Wildlife to receive Equator prize
- Agents involved in Tourism Development
- Positive and Negative Impact of Tourism
- Case Study - The economic impact of the 'all inclusive' holidays
- Case Study - Ski pistes causing “severe damage" to slopes
- Case study - The Economic Impact of Tourism in East Hertfordshire
- Environmental Impact
- Case Study - Giant's Causeway
- Case Study - Environment & Social impacts - The Maldives
- Case Study - The Impact of Tourism on Rural Settlements
- Destination and the Host Population
- Tasks
- India
- Extreme cold in North India
- Winter travel trends of 2009 - 2010 of Indian travellers
- Case Study - India expects 5.5 million tourists in 2010
- Sustainable Tourism for India
- India Plans Green Reform With Own EPA asd India is planning a radical over
- New growth sectors for Indian Tourism
- India and IATA - 5 challenges
- India Tourism Growth
- India Transportation
- India, Pakistan Form Group To Promote Tourism
- India - Weather
- Indian Culture
- Jaipur - a Heritage City
- Esoteric Tourism
- Unit 1 - Travel & Tourism an analysis
- PG Diploma in Information Technology
- Certificate in Restaurant Operations
- Unit 1. Restaurant Operations
- Unit 2. Restaurant Finance
- Unit 3. Front Office and Reception
- Unit 4. Client and Customer Service
- Unit 5. Food Hygiene
- Unit 6. Assessing Equipment and Staff
- Unit 7. Restaurant Kitchen Operations
- Unit 8. Most Common Food Service Problems
- Unit 9. Food and Wine
- Unit 10 - Restaurant Marketing and Pr
- Unit 11 - Team Work and Customer Service
- Diploma in Business Management
- Unit 1 - Introduction to Business
- Business Functions
- Types of organisational structures
- Link between management structures and motivation
- Human Resource Management
- Finance
- Organisational functions
- Communications
- Factors of Production
- The Choice when setting up your business
- Sources of finance
- The importance of small business in the UK
- Types of Businesses
- Small Businesses in the UK
- Investors in People
- Unit 1 LO - Introduction to Business
- Tourism and the Global Economic Crisis of 2008
- Unit 1 - Unit Assessment
- Unit 2 - Business Finance
- Unit 3 - Human Resource Management
- Unit 4 - Marketing in Business
- Unit 5 - Market Research
- Unit 6 - Setting up in Business
- Unit 7 - Business Planning
- Unit 8 - Introduction to the Internet & E-commerce
- Unit 9 - Business Law
- Unit 10 - Communication Processes
- Unit 11 - Business Travel
- Introduction to Business Travel
- The Importance of Major Overseas Destinations for UK Business Travellers
- Problems facing UK business travellers
- Case Study - The Advanced Travel Partner Services (ATP)
- Overseas Destinations for UK originating Business Travellers
- Business Travel 2007
- VIRGIN ATLANTIC SEES 26% RISE IN BUSINESS CLASS TRAVEL
- Major Gateways and Transport Routes between the UK and Major Overseas Destinations
- Cultural Factors for Business Travellers
- The Exchange Rate and Business
- Case study - A Business Travel Agent
- Case study - A Major Business Overseas Destination - Sydney
- Carbon Offsetting
- Eurostar for the Business Traveller
- Business Travel Information
- Hand luggage update from the Daily Telegraph
- Unit 12 - Customer care in Business
- Unit 13 - Internet Marketing
- Unit 14 - Business Globalisation
- Unit 1 - Introduction to Business
- Diploma in Hotel Management
- Introduction: Scope and Nature of Hotel Management
- Organisation of a hotel
- History of Chain Operations
- Types of Hotels
- Functional Policies of a Hotel
- Hotel - introduction
- Hotels
- Hotels - market snapshot
- Hotel Management
- Hotel Business
- Hotel Investments hits £3bn
- World's Largest LEED Platinum Hotel in Indi
- Growth of UK Budget Hotel sector
- Budget hotels in the UK 2008 - Industry data
- Fairtrade - is it worth it?
- Themed Hotels
- Staff Management in Hotels
- Food and Beverage Operations
- Menu Design
- Unit 4 LO - Food and Beverage Operations
- Prepare and serve, dispense and instant hot drinks
- Prepare and clear areas for table service
- Nutrional analysis
- Food Hygiene
- How to Make a Drink
- Prepare and serve wines
- Airline Catering - world champions
- Most Common Food Service Problems
- Stock Control
- Tips legislation comes into effect as row over costs continues
- Providing a silver service
- Gambling Act comes into force
- Creating a basic wine list
- English India Pale Ale (IPA)
- Global Guide To Tipping
- Pub food
- Basics of Indian Food
- UK 24-hour drinking laws
- Food Hygiene and Nutrition
- Front Office Operations
- Customer Service
- Housekeeping
- Hospitality Finance
- Reservations and IT
- Marketing
- The Tourism Industry
- The Hospitality Industry
- Introduction: Scope and Nature of Hotel Management
- Diploma in Housekeeping
- Extra Resources
- Geography Resources
- Pakistan Earthquake
- Weather Extremes for the UK as provided by Torro – Tornado and storm research organisation
- Timeline of Hurricane Katrina (Weather Folder)
- The Formation of Hurricanes (Weather Folder)
- Tropical Storm Stan (Weather Folder)
- The Great Flood of '53 (KS4)
- Enviromental Issues - Deforestation (KS4)
- Coastal Erosion in North Norfolk (KS4)
- Patterns of Population Growth (KS4)
- Enviromental Issues - Mangrove Forests (KS4)
- Economic Impact of the British Grand Prix (KS4)
- Poole and Poole Harbour (KS4)
- Tsunami of South East Asia (KS4)
- Britains National Forest (KS4)
- Hurricane Katrina (KS4)
- Ordnance Survey Maps
- Growth of Cities (KS3)
- Understanding Population Pyramids (KS3)
- Earthquakes - cause and effects (KS3)
- The Great Storm of 1987 (KS3)
- Floods at Boscastle (KS3)
- Tectonic Hazards - Living in the Shadow of a Volcanoes (KS3)
- Meadowhall - a shopping centre (KS3)
- What Happens to the Rain? (KS3)
- Brazil Country File (KS3)
- Geography Resources
- Subcribe
- PG Diploma in Business Management
- Membership
- Procedures
- Latest NEWS
- About ATHE
- Contact ATHE
